Privacy Policy

DimenShift (“we”, “us”, “our”) provides mechanical product design and 3D CAD engineering services. This policy explains what personal information we collect through this website, why we collect it, and the choices and rights you have.

When you send a project request through our intake form, we collect the information you choose to give us:

• Your full name and email address.
• Optionally, your company name.
• Details of your project: project type, the service you need, a project description, your timeline and any additional message.
• Files you upload, such as drawings, CAD models, documents and images (PDF, DWG, DXF, STEP, IGES, STL, ZIP, PNG, JPG and WEBP).

Like any website, the servers that deliver these pages also receive standard technical information with each request, such as your IP address, browser type and the pages requested.

We use the information you provide to:

• Respond to your enquiry and discuss your project.
• Assess the engineering work involved and prepare a quote or proposal.
• Carry out and support the services you engage us for.
• Protect the website and intake form against spam and misuse.
• Meet our legal, accounting and record-keeping obligations.

We do not sell your personal information, and we do not use it for advertising.

Files and project details you share with us are treated as confidential. They are used only to understand, quote and carry out your project, and are made available only to the people who need them for that purpose.

Please upload only material you have the right to share.

This website does not use analytics or advertising cookies, and it does not track you across other websites. If that changes, we will update this policy before introducing them.

• Fonts: this website loads the Satoshi typeface from Fontshare. To deliver the font files, your browser connects to Fontshare’s servers, which receive your IP address.
• Hosting and form handling: the provider that hosts this website and the service that receives project requests process information on our behalf, solely to operate the website and deliver your request to us.

We keep project requests and files only for as long as we need them for the purposes above — for example, while we discuss, quote or carry out your project — and for as long as the law requires us to keep business records. Information we no longer need is securely deleted.

We use reasonable technical and organisational measures to protect personal information and uploaded files against loss, misuse and unauthorised access. No method of sending or storing data over the internet is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your information.
• Object to, or ask us to restrict, how we use your information.
• Receive your information in a portable format.

You may also have the right to complain to your local data protection authority. To make a request, contact us using the details below.

Our services are intended for businesses and adults. This website is not directed at children, and we do not knowingly collect personal information from them.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

For questions about this policy or your personal information:

Email contact@dimenshift.com.